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| OUR PRINCIPLES |
Linkline provides a listening service similar in style to The Samaritans. We are an active listening service, not a counselling service. This means that we won’t offer you advice, but by listening and discussing things with you, we aim to help you find your own way forward. Linkline operates on four central principles: |
| Confidential |
| You can call us between 7pm and 7am to talk about anything. We won't tell you what to do or give you advice, but we will provide you with the time and space to talk things through in confidence. |
| Anonymous |
| We won’t ask your name, and our phone lines have had the 1471 function disabled, so you will be afforded as much anonymity as you want. |
| Non-directive |
| You know your situation best. We won’t tell you what to do, but we will talk through your options with you, so that you can make your own decision and, if applicable, find a solution based on your understanding of the situation, not someone else’s interpretation. |
| Non-judgmental |
| No matter what may have happened, or what you want to talk about, we will not judge any caller. We are an independent body with no religious or political affiliation, and no outside influences of any sort. |
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